Return Policy

Due to hygiene and safety reasons, all eyelash products are non-returnable and non-refundable once opened or used.

For hygiene and safety reasons, once opened or used, these cannot be returned or refunded.

However, if your item was damaged shipping, if you received the wrong item, or if the product is defective, we will gladly accept a return. To be eligible, please ensure the item is unused, in its original, and contact us within 7 days of delivery.

If your order arrives damaged or incorrect please email us at get.glammed@outlook.com, please include:

-Your order number,

-Clear photos of the item,

-Clear photos of the packaging.

Please allow 2-3 business days for a respond.

Once the return has been received and accepted a email will be sent out to notify you. If approved we will either send a replacement or issue a refund. (Please allow 5-10 business days for refund.)A refund is processed by an either a credit note or being sent to the original payment method.

To return your product, you should mail your product to:

The B Collection

Unit E1

Langland Park West

NP19 4ED

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Policy

All orders are processed within 1–3 business days (excluding weekends and holidays).

During high-demand periods, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days (if available)

Please note: Delivery times are estimates and not guaranteed.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking information to update.

Shipping Delays

We are not responsible for delays caused by:

• Courier issues

• Weather conditions

• Customs processing

• Incorrect shipping addresses provided by the customer

Incorrect Address

Please ensure your shipping address is correct at checkout.

If an order is returned to us due to an incorrect or incomplete address, the customer will be responsible for additional shipping costs.

Lost or Stolen Packages

Once your order has been marked as delivered, we are not responsible for lost or stolen packages.

If you believe your package has been lost, please contact the shipping carrier directly using your tracking number.

Any question?

Get in touch.